Finlàndia flag Finlàndia: Compra i venda

Publicitat i Màrqueting a Finlàndia

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Consumer Profile
The population in Finland is ageing. The median age is 42.8 years old in 2020. The population growth rate is 0.3%, with 27.3% of the population being under 24 years old and 35.3% over 55 years old (CIA, 2020). On average, there are 2.1 people per household and 41.3% are people living alone and 50% are couples with or without children. The male/ female ratio is 97 men for every 100 women. It is estimated that 85.5% of the population lives in urban areas. The majority of the population lives in the south, while the population is more scattered in the north. The main city is Helsinki, with 1.279 million inhabitants. The level of education in Finland is relatively high, 58% of adults aged 25 to 64 have secondary education and 42% have attended university. In the active population, 24.9% are professionals, 19% are technicians, 19% are trade or service employees, 10.6% are craftsmen and manual workers, 7.3% are machine operators and assemblers, 6.1% are in intermediate professions, 5.8% are clerks, 3.4% are managers, 3.2% are farmers and 0.3% are in the military.
Purchasing Power
The GDP per capita PPP is around USD 51,320 in 2020 (World Bank). Wages increased in 2018 by 4.6% and the median monthly salary was EUR 3,140 in 2019 (Statistics Finland). In the same year, men were paid on average 19.4% more than women.
Statistics Finland's income distribution statistics indicate that 640,000 or 11.8% of the household population belonged to households at risk of poverty in 2018 (latest data available).
The Actual Individual Consumption index, which is a is a measure of material welfare of households published by the statistical office of the European Union, places Finnish households at the seventh place, with a value around 12% above the EU average.
Consumer Behaviour
Finland is a consumer society where the main determinant of purchase is quality. Security, the origin of the product, the brand image are other important factors. Compliance with European standards is considered a guarantee of quality and the places of purchase may vary. Consumers will go on the internet to make quick purchases. The popularity of shopping centres is growing (387 million visitors a year) with specialty stores still being frequented. Prices being high in Finland, the average basket of a Finn is higher than in the rest of Europe. Consumer confidence decreased drastically in 2020 due to the COVID-19 epidemic. Online shopping accounts for 7 to 10% of total purchases from retailers. The sector continues to grow. Finnish consumers are generally comfortable with technology, whether for a purchase on a computer, tablet or smartphone. The Internet can also search for product information and compare it. Finns generally favour domestic products, but international brands also attract a growing market share. However, foreign products are mainly purchased when they target a specific segment.

To retain Finnish consumers, it is often necessary to focus on customer service and the buying experience. About 67% of the population in 2019 were active on social networks (Statista). However, 22% said in a survey they have voluntarily reduced time spent on networks. Even though access to information and user opinions influences consumption these are not the main drivers for explaining inscriptions to social networking sites. Data protection is an important issue for the population and data access and protection is desired.

Emerging consumer trends in Finland are related to environmental protection or progressive values. Indeed, a study of the NPD group states that consumers are increasingly moving towards non-gender fashion. In addition, a K Group study shows that consumers are more and more interested in quality and ecological foods. The consumption of prepared meals that are good for health is increasing. Products that are simple, practical, with minimal packaging and respectful of the environment are increasingly consumed. Sales of organic products increased by 9.6% in 2019, to reach EUR 368 million (Finnish Organic Food Association). Always linked to a respectful mode of consumption, the circular economy is developed in the country. The second-hand market is growing thanks to stores but also on the internet. The sharing economy (Airbnb, Uber, etc.) is developing, particularly in Helsinki, in the transport, housing and food sectors.
Consumers Associations
ECC , Centre for European Consumers in Finland
BEUC , European Consumer Organisation
Main Advertising Agencies
Bob Helsinki
Carat Finland

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Actualitzacions: May 2022

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