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Publicitat i Màrqueting a l'Índia

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Consumer Profile
The population of India in 2020 is estimated at 1.38 billion according to the latest UN data. The largest city in India is Mumbai, with a population of 12.7 million, followed closely by Delhi with a population of over 11 million. Overall, there are more than 50 areas India with a population of more than one million. While the number of Indians living in urban areas has increased over the past two decades, about 65% of the population still lives in rural areas. India is a vast country, marked by a great diversity of religions, languages, literacy levels, traditions, social customs and economic status. There are therefore several types of Indian consumers. There are five categories of Indian homes: elite, well-off, aspiring, future billionaires, strivers. The first two classes of income are those that grow the fastest. However, the largest consumption expenditure is concentrated on categories including people with undergraduate degrees (skilled employees), blue-collar workers and migrant workers. In India, these categories represent about 129 million workers with incomes of more than 3,200 USD per year on average. India struggles to educate and employ its growing population: over 27% of the country's young people are excluded from education, employment or training, while the vast majority of working Indians are employed in the informal sector. According to the latest data from the World Bank, in 2018, India had a literacy rate of 74.4%: 82.4% for men and 65.8% for women. However, the literacy rate varies enormously from one state to another. India still has about a quarter of the world’s extreme poor, and social inequalities in the country are not only rampant but rising. The expansion of this category of population - both in terms of size and income - is expected to be the main driver of consumption in India over the next few years. Nevertheless rising incomes influence spending patterns in the various consumer categories.
Purchasing Power
Consumer spending across India amounted to over 21.6 trillion rupees as of January 2020. India is expected to become the third largest consumer market by 2030. Fundamental changes in Indian family structure are a determining factor in consumption patterns: extended family gives way to nuclear homes - a couple or a single person, with or without children who tend to spend more. According to World Bank data for 2019, per capita GDP (Purchasing Power Parity) in India was US $ 7 034.2. According to the World Organisation of Labour, the Gross National Income per capita (PPP) was USD 6,960 for the same period. According to the Gender Gap Index in 2020, India has slipped to the 112th position from the previous 108th in 2018. 19% was the Gender Wage Gap between men and women in India in 2019.
Consumer Behaviour
Indian consumer behaviour is strongly influenced by the caste system that compartmentaliSes society.It creates social differences and makes it possible to strengthen bonds between people from the same social group.
Thus, a brand will be much easier to advertise via the recommendations of parents and word of mouth. In general, Indian consumers are attached to a particular brand, but are not exclusive. Indeed, they seek above all the added value of the purchase and the brand, more than its reputation. Companies wishing to reach as many consumers as possible must make significant efforts in terms of market penetration.
Indian consumers tend to buy fresh produce (dairy products, fruits and vegetables) at least every two or three days, an advantage for traditional "kirana" stores compared to so-called modern stores like supermarkets. There are over 15 million traditional “kirana” stores in India – 88% of the retail market. In recent years, rural consumers have grown in importance. Broader Internet access is driving a growing demand for streaming services as well as significant growth in e-commerce. The country already has the second-largest internet population – and only 41% of citizens are online. Big brands are already investing in Indian expansion. eCommerce is new to many Indians, particularly outside the big cities. Programs like Amazon Easy are connecting traditional stores to the eCommerce sector. Kirana shops can act as delivery points or help customers place orders.
The shared economy has undergone a tremendous development in India and has grown exponentially in the past five years. Services like MERU Cab are used as an alternative for Uber or BlaBlaCar.

Consumers Associations
Association of Indian Consumers
Consumer Advice Company for India
Main Advertising Agencies
JWT (Hindustan Thompson Associates)
Ogilvy & Mather
Saatchi & Saatchi Pvt Ltd
DDB Mudra

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Actualitzacions: May 2022

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